Our website uses cookies to collect your information for improving our services to you. By continuing to use the website, you agree with our use of Cookies in accordance with our Privacy Policy.  Confirm
Products & Services

Return

Products & Services

CeOne-CONNECT

TrustCSI

SmartCLOUD

DataHOUSE

Managed Portal

Solutions

Return

Solutions

Automotive

Finance

Chain Retail

Manufacturing

Real Estate

Others

Customer Service

Return

Customer Service

Customer Login

Services Hotline

Service Center

About Us

Return

About Us

Our Company

Our Partners

News Center

Accreditation & Awards

Success Stories

Videos

Contact Us

Careers

Resources Center

Return

Resources Center

Product Leaflets

New Offering

Success Stories

Language

Return

中文

About Us

Service Commitment

At China Entercom, we are committed to providing  high quality products and services to our customers .


We offer a one-stop solution that connects and leverages all resources together in synergy.

  • We provide an award-winning integrated solution that brings together MPLS private network services, information security management services, cloud computing management services, and cloud data center services.
  • Via collabrating with partners, we serve more than 14,000 customer points through 18 cloud service centers and 30 cloud data centers around the world, including 6 cloud data centers and 2 security operations centers (SOCs) in Beijing, Shanghai and Guangzhou, as of September 2018. We will continue expanding this global connectivity footprint. 


Enterprise-class Service Level Agreement guarantee

  • Unified SLA standard(99.99%); 
  • Trusted Cloud certification and multiple ISO certifications;
  • Supported by industry-leading technical partners;


24×7 Local Support

  • 24X7 service operation, maintenance and management;
  • Over 300 certification experts;
  • Multi-lanaguage customer support;
 (Above information up-to-date as of September 2018.) 


We fully certified to service you better

TRUSTED CLOUD

DCA

Certification

TL
9000

Telecom Quality

Management System

ISO
9001

Quality

Manangement System

ISO
20000

Information Technology Service

Management

ISO
27001

Information Security

Management

ISO
27017

Information Security Controls

for Cloud Service