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Our Company

Our motto at CITIC Telecom CEC is "Innovation Never Stops"

Your Trusted ICT Solution Partner > About Us > Our Company > Service Commitment
Service Commitment

At China Entercom, we are committed to providing, high quality products and services to our customers

We offer a one-stop solution that connects and leverages all resources together in synergy.

We provide an award-winning integrated solution that brings together MPLS private network services, information security management services, cloud computing management services, and cloud data center services.

Via collabrating with partners, we serve more than 14,000 customer points through 18 cloud service centers and 30 cloud data centers around the world, including 6 cloud data centers and 2 security operations centers (SOCs) in Beijing, Shanghai and Guangzhou, as of September 2018. We will continue expanding this global connectivity footprint.

Enterprise-class Service Level Agreement guarantee

Unified SLA standard(99.99%);
Trusted Cloud certification and multiple ISO certifications;
Supported by industry-leading technical partners;

24×7 Local Support

24X7 service operation, maintenance and management;
Over 300 certification experts;
Multi-lanaguage customer support;

We fully certified to service you better



TL 9000

Telecom Quality

Management System

ISO 9001


Manangement System

ISO 20000

Information Technology Service


ISO 27001

Information Security


ISO 27017

Information Security Controls

for Cloud Service

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